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Custom Aire

Custom Aire, the Bensalem Heating and Cooling Experts

Comfortable homes, in every season

Custom Aire keeps Bensalem homes cool in summer and warm in winter with fast, honest heating and cooling service. Same-week appointments and clear pricing before any work begins.

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  • On-Time Service
  • Clear Written Quotes
  • Local and Trusted
  • Easy Scheduling
  • Upfront Communication

HVAC Services

Repair, replacement, and maintenance for the systems that keep your home comfortable and your air clean.

HVAC Installation

HVAC Installation

Right-sized installation of heating and cooling systems for homes and businesses, backed by a 10-year parts and labor warranty.

HVAC Repair

HVAC Repair

Fast diagnosis and repair of gas, oil, electric, and ductless systems, covered by a 1-year no-breakdown guarantee.

HVAC Maintenance

HVAC Maintenance

Planned Maintenance Agreements include seasonal tune-ups, priority scheduling, and no overtime charges for after-hours emergencies.

Indoor Air Quality

Indoor Air Quality

Installation and service of ERV systems, UV air scrubbers, HEPA air purifiers, and whole-home humidifiers to improve the air inside your home.

Duct Cleaning

Duct Cleaning

Professional cleaning and sealing of residential duct systems to restore airflow and improve indoor air quality across the service area.

Water Heater Installation

Water Heater Installation

Installation of residential and commercial water heaters, including tankless units from brands like Rinnai, with financing available.

About Custom Aire

About Custom Aire

Custom Aire opened its doors in 1969 as a small heating shop in Bensalem, founded by a U.S. military veteran with a simple approach: do honest work at a fair price. Three generations later, the company has grown to 24 employees serving roughly 15,000 customers across Bucks County, Montgomery County, and Philadelphia County. Still veteran and family-owned, Custom Aire handles full residential and commercial HVAC, indoor air quality, and duct cleaning, backed by a 10-year parts and labor warranty on installations and a 1-year no-breakdown guarantee on repairs. NATE-certified technicians and 24/7/365 emergency service round out a standard most contractors won't match.

  • Upfront PricingYou get a written quote for the repair or install before any work begins. The price you approve is the number that shows up on the invoice.
  • Same-Week ServiceAppointments are typically scheduled within the same stretch of days you call in. A confirmed arrival window means you are not left guessing when help is coming.
  • Trained TechniciansTechnicians on our team handle both cooling and heating systems, not just one half of the year. That range means one call covers most home comfort issues you run into.
625+Customer Reviews
15,000Customers Served
24Employees
1969Established

How We Work

  1. 1

    Schedule

    Book online or by phone, often within a few days.

  2. 2

    Diagnose

    We inspect the system and explain what we find.

  3. 3

    Fix or Install

    We complete the work cleanly and on schedule.

  4. 4

    Follow Up

    We confirm everything runs right and stand behind it.

What We Stand For

Honesty

We recommend the repair the system actually needs instead of pushing a full replacement. A patched fix is suggested over new equipment whenever that is the sound call.

Speed

Calls are triaged so a home with no heat or air gets priority over routine maintenance. You are given a realistic arrival window instead of an open ended promise.

Care

Work areas are covered and swept before a technician packs up and leaves. A finished job means the space looks the way it did before the system stopped working.

What Customers Value

They were there when they said they would be, explained everything in plain language, and made the whole thing easy.
A local customer
Clear communication from the first call to the finish. We knew what was happening at every step.
A repeat customer
Straight answers and careful work. It is exactly what you want from a local business.
A neighborhood customer

Frequently Asked Questions

How fast can you come out?

How soon we arrive depends on the day and our current schedule, but we treat a home with no heat or cooling as a priority and give you a clear arrival window when you call.

Do you offer maintenance plans?

Yes. Our plans include seasonal tune ups that help prevent breakdowns and keep equipment running efficiently, and we remind you when each visit is due.

Can you help me choose a new system?

Yes. We measure your home, talk through your comfort and budget priorities, and put written options in front of you before you decide on anything.

Do you provide estimates on new systems?

Yes. For a replacement or new install we assess the home on site and provide written pricing, so you can compare your options before committing.

How often should my system be serviced?

We recommend a tune up before each cooling and heating season so the system runs efficiently and small issues are caught before they turn into a breakdown.

Do you service all brands and system types?

Yes. Our technicians work on a wide range of furnaces, heat pumps, and central air systems from common manufacturers, whatever brand you currently have.

What can I do to keep energy bills down?

Changing filters on schedule, keeping vents clear, and booking regular tune ups all help. During a visit we can point out simple changes that make the system work less hard.

Need service today?

Tell us what is going on with your system and we will get a technician out to you, often the same week.

Book Your Service Call

Share a few details and we will reach out within one business day to schedule your visit.

Call us(215) 638-1800Emailinfo@customaire.com
HoursMonday to Friday Monday to Friday
ServingBensalem, Langhorne and Yardley